DHHS Online Store

If you have any questions about any item in our online catalogue, or if you don’t see an item that you’re looking for, please contact us.

NOTE: Product prices are subject to change.


Amplified Phones for the Hard of Hearing

Picture of Clarity D613C DECT.6.0 Cordless Amplified Phone w/Answering Machine & Extension Clarity D613C DECT.6.0 Cordless Amplified Phone w/Answering Machine & Extension ($226.78) (pictured at left)
Clarity XL-50 Amplified Phone ($225.75)
GMAmpliPOWER60+ ($225.75)

» View all 10 Amplified Phones for the Hard of Hearing


Courses and Classes in American Sign Language

Picture of May Family Focused ASL Weekend May Family Focused ASL Weekend ($100.00) (pictured at left)
Signing Naturally 101 September ($275.00)
FFASL Summer Learing Week July 22 to 26, 2013 ($100.00)

» View all 5 Courses and Classes in American Sign Language


Emergency/Safety Equipment

Picture of Silent Call Carbon Monoxide Detector Silent Call Carbon Monoxide Detector ($274.29) (pictured at left)
Silent Call Smoke Detector with Transmitter ($188.92)

» View all 2 Emergency/Safety Equipment


MEMBERSHIP

Picture of Senior DHHS Membership Senior DHHS Membership ($20.00) (pictured at left)
Adult Membership ($25.00)

» View all 2 MEMBERSHIP


Pocketalker and Accessories

Picture of Replacement Earpads for Headset Replacement Earpads for Headset ($106.70) (pictured at left)
Neckloop ($97.56)
William Sound Conference Micorphone ($153.90)

» View all 17 Pocketalker and Accessories


Shaker Alarm Clocks

Picture of Klip! Vibe Mobile Timer Klip! Vibe Mobile Timer ($41.76) (pictured at left)
Sonic Alert Sonic Boom Analog Clock ($66.00)
Sonic Alert Super Shaker Travel Clock ($36.40)

» View all 9 Shaker Alarm Clocks


Signalling/Alerting Devices

Picture of Sonic Alert Sonic Ringer Audible Phone Signaller Sonic Alert Sonic Ringer Audible Phone Signaller ($91.36) (pictured at left)
Bed Vibrator Super Shaker 120V ($59.39)
Phone and Doorbell Signaller ($109.44)

» View all 32 Signalling/Alerting Devices


TTY

Picture of Intele-Modem Intele-Modem ($459.42) (pictured at left)
Ultratec Miniprint 225 TTY ($466.86)
Ultratec Miniprint 425 TTY ($517.08)

» View all 8 TTY



Questions? Comments?

If you have any questions or comments about the items in our online store, or if you have any concerns about purchasing from our secure online store, please contact us.

Return Policy

Item must be returned:
WITH RECEIPT
IN “AS NEW” CONDITION
IN ORIGINAL PACKAGING

Return Policy:

Full refund less any shipping charges for out-of-town sales if the item is returned within 14 days.

Exchange if faulty and the item is returned within 30 days.

Credit Card Purchases:

DHHS is charged bank processing fees for both the initial purchase and for refunds. Therefore, a 5% restocking fee is charged for all returned items purchased through Visa, MasterCard or Debit.

Cash or Cheque Purchases:

All cash and cheque purchases are refunded by cheque.
Refund cheques take approximately 10 business days for approval and processing.

NOTE: To comply with good hygiene practice, DHHS does not accept returns of headphones, ear buds or bed shakers.

ASL Class Refund Policy

Class Policy Refunds/Transfers/Withdrawals Refunds are not issued once classes have begun or for non-attendance.

Refunds will be issued only if withdrawal is requested at least 5 business days (Monday-Friday) prior to course start.
An administrative fee of $25 will be charged for each withdrawal request with the appropriate notice; however, the administrative fee will be waived for a transfer to another course.
A full refund will be given if a course is cancelled by DHHS.

Please Note: Any qualifying refunds will be processed within 10 business days.

DHHS is charged bank processing fees for both the initial purchase and for refunds. Therefore, a 5% restocking fee is charged for all returned items purchased through Visa, MasterCard or Debit.

Cash or Cheque Purchases:

All cash and cheque purchases are refunded by cheque.


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Retail Store

Our equipment store offers equipment primarily for hard of hearing clients, along with a few essentials for deaf clients, as outlined in the equipment categories.

Why Shop our Store?

BEST SELECTION
We offer the most comprehensive and up to date selection of hard of hearing and deaf equipment available in the market.

• We have sourced and tested equipment from a variety of retailers to ensure that we have the best quality of equipment available in the market.
• Our store is stocked with a wider selection of equipment to ensure that we can accurately address hearing solutions for a wide range of client hearing loss. Large box retailers typically carry equipment for minimal hearing loss.

PRICE GUARANTEE
Our pricing is more competitive than other large box retail competitors.

• We set all pricing to either match or be priced lower than our competitors within the market.
• If our clients find a lower price with a Canadian retailer due to a sale or discount, we will match that price.

VALUE ADDED SERVICE INCLUDED
Qualified equipment hearing specialists will provide individual and group assessments to ensure proper equipment selection for optimum quality of hearing improvement.

• Additional hearing loss can occur if you purchase equipment that is too loud or does not accurately match your hearing loss. Appropriate equipment selection ensures safety for future hearing prevention.
• In addition to helping assess your hearing needs, and select appropriate equipment, our specialists will take the time to show you how to use your equipment.
It is recommended that you provide your audiogram so we can match your hearing needs appropriately.

INDUSTRY EXPERIENCE
We work with audiologists, hard of hearing service providers and partners to stay on top of trends, industry standards and new technology.

EDUCATION & SUPPORT
As a non-profit charitable organization, the nominal profits from our equipment store are re-invested back into the deaf and hard of hearing society to support programs, education and advocacy.

NOTE: Product prices are subject to change.

Questions?

Contact us with any questions about our online store.