Careers at DHHS:

Equipment Department Specialist

Deaf & Hard of Hearing Society (DHHS) is seeking a highly motivated individual with an entrepreneurial drive to join the DHHS team in the Equipment Department.

Position Summary:
Perform consultations, needs assessments, presentations and equipment sales with individual and organizational customers. Provide information, and conduct sales activities for deaf, deafened, hard of hearing and hearing individuals and organizations.

Major Responsibilities:
• Perform consultations & needs assessments for facilities and organizations
• Handle product inquiries and provide quotes to potential customers
• Meet sales targets established by the agency
• Stay within budgetary constraints
• Expand sales and territory
• Provide customers with product and service information
• Demonstrate and sell assistive listening devices to customers
• Respond to clients’ and co-workers’ questions about the uses of the equipment
• Assist clients with equipment concerns and complaints
• Participate in community events and special projects
• Collect department statistics and create statistical reports

Administrative:
• Ensure proper follow-up from consultations with potential customers is completed and those relationships maintained
• Ensure proper paperwork has been completed for the sales
• Develop product promotion activities including displays and advertising campaigns

Qualifications:
• 3-5 years experience in sales and marketing environment
• Working knowledge of Microsoft Office (Word, Excel, Outlook) and the internet
• Strong customer service, organization and communication skills
• Knowledge of or interest in technical devices
• Flexible, able to adapt and multi-task
• Demonstrated sensitivity to working in a culturally diverse environment

Asset:
• Be hard of hearing, or experience in working with hard of hearing or Deaf individuals

Closing Date: when a suitable candidate has been found

Interested applicants please mail, fax or e-mail cover letters and resumes to:

Leslie Brachman
Finance & Human Resources Administrator
Deaf & Hard of Hearing Society
63 Cornell Road NW
Calgary, AB T2L 0L4
Email: leslie.brachman@dhhs.ca
Fax: 403-282-7006

We thank you for your application. Only those selected for an interview will be contacted.

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